Returns & Exchanges

Exchanges

  • Azaria Boutique is exchange only
  • Customers are recommended to contact us for the return address. We can be reached at contact@azariaboutique.com
  • To be eligible for an exchange, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
  • Customers are required to pay for any remaining cost if they want to exchange for a more expensive piece
  • We will not refund the difference if a customer wants to exchange for a cheaper piece
  • Exchange requests have to be made within 7 days after the customer has received the item
  • All customers are responsible for paying their own shipping costs when exchanging an item

 

Refunds

  • We do not accept refunds at this time
  • We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at contact@azariaboutique.com
  • Faulty claims must be made within 7 days after receiving the item and must include a receipt or proof of purchase. The faulty item must be returned to us within 30 days of receiving the product. 
  • Replacements for faulty images are not guaranteed unless approved by our team
  • Replacements will be dispatched once the original item has been returned to us
  • Earrings are exempt from being refunded/exchanged due to hygiene purposes

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